Job reference: FAM220803

Sales and Marketing Support

350-9999 Cavendish, Montréal, QC, H4M 2X5

Full time

Founded in 1986 and present on 3 continents with offices in Canada, Germany and India, Famic Technologies offers world-class software solutions for:

• The design and simulation of hydraulic, electrical engineering, industrial automation systems with Automation Studio™, an innovative system design and simulation software used for the training, maintenance, validation and troubleshooting of multi-technology circuits, distributed worldwide and available in more than 10 languages;
• Industry 4.0, with Andon Studio™, for real-time productivity monitoring, optimization of operations and process management in industry; and
• Design, submission and prototyping of manifold blocks using Automation Studio™ Live Manifold.

We are looking for dynamic people who want to take on stimulating challenges to fill the position of Sales and Marketing Support . You will participate in the development of promotional and sales activities related to the Automation Studio™ software with customers in order to increase the volume of sales in this market. You understand the impact of clear and precise marketing, customer satisfaction and the need to continuously identify and analyze customer requests.

Sales

• Research, identify and qualify new business relationship opportunities;
• Promote sales growth by offering customers the full range of maintenance products related to Famic Technologies software solutions;
• Contact customers to organize online presentations or to schedule appointments for on-site meetings;
• Contribute to customer retention by making sure to present the products adapted to their needs;
• Increase services and profitability in existing accounts;
• Ensure the renewal of customers' annual maintenance contracts;
• Prepare quotes;
• Produce weekly reports to superior in relation to the activities carried out;
• Maintain the contact database;
• Ensure customer satisfaction during the sales process and after the delivery of products and services;
• Other related activities.

Marketing

• Participate in the creation and development of promotional tools (brochures, advertisements, website, posters, etc.);
• Collaborate in general on internal and external communications projects and perform the administrative tasks inherent to the function;
• Promote products and services to specialized press.

• Dual education in engineering and marketing or administration;
• Minimum 2 years of experience in a similar position;
• Perfectly bilingual in French and English languages, both orally and in writing;
• Excellent communication and interpersonal skills;
• Sharp sense of organization and attention to detail.

To be determined

31/12/2024

Fluency in English and/or other foreign languages is a requirement for this position, because the related responsibilities concern markets mainly outside Quebec, or because the person could be called upon to communicate with staff located in the other divisions of the company located abroad.

The company offers a professional and rewarding work environment, opportunities for advancement, as well as a comprehensive benefits program.

Famic Technologies practices employment equity, the masculine form refers, where appropriate, to both women and men; the use of the masculine is used to facilitate the reading of the text.